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office@capitalequipment.com.au
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        Terms & Conditions

        General Terms
        - All goods remain the property of Capital Equipment Hire until paid in full.
        - A full list of equipment rental terms are sent directly to customers upon quotation request.
        - Any return claims must be submitted to office@capitalequipment.com.au within 5 days of delivery. Photos or videos are required to be submitted with any claim as evidence of the error that has occurred. 
        - Any credit request must be sent to office@capitalequipment.com.au within 5 days Claim Period.

        Health & Safety Policy

        Privacy Policy

        Sales/Returns Policy

        Hire Terms & Conditions 


        Online Order Delivery Fees

        We are well versed in arranging equipment and replacement parts delivery throughout Australia using various methods. Free delivery for purchases over $200 in value, purchases below $200 attract a small delivery fee which is calculated at the checkout. It is important to note that seasonal surges may reduce delivery times, so please allow longer times during peak periods. Please contact our friendly staff for more information if required.

        Returns

        At all times, it is our desire that you are satisfied with your purchase and supplied the correct item quickly. If you need to return a product a 20% restocking fee will apply and is available within 14 days of purchasing. Electronic items such as motors, control boards, user interfaces, etc are non-returnable so please ensure you obtain and select the correct part number for the required model and serial # from our Parts Lists prior to purchasing, please contact our team with any assistance required so we can strive to supply the required product quickly. Capital Equipment Hire may replace, repair, or refund any products with defects. However, Capital Equipment Hire reserves the right to refuse replacement, repair or refund if you purchased the product fully aware of its defects. Capital Equipment Hire may also refuse replacement, repair, or refund if damage is caused by your misuse or mishandling of the product. Please contact our team on  1300 799 312  or  admin@capitalequipment.com.au  for assistance or further information on returns.

        Warranty

        Capital Equipment Hire product warranties vary from brand to brand and from product group to product group. Equipment is supplied with a minimum of 12 months warranty although selected product groups are supplied with up to 36 months or 2000 hours parts providing regular periodic maintenance has been completed. Parts are supplied with a 6 months warranty from date of purchase. Your rights as a consumer are protected by the consumer guarantee. Please contact our friendly team on    1300 799 312    or    admin@capitalequipment.com.au    with any questions regarding warranty on your selected product or part.

        Standard 1 month warranty provided for all second hand equipment.





        Source: Capital Equipment Hire's Sales/Returns Policy

        All goods purchased remain the property of Capital Equipment Hire until paid in full. For bank transfer, please make payment to: Capital Equipment Hire P/L BSB # 012468 Acc # 263777698 Speak to your sales representative for specific order terms relating to hire, sales or service.